Note: Online Returns can be requested through the website via the customer's account.
- Must be accompanied by a receipt for a full cash refund; if there is no receipt then an exchange or store credit will be issued.
- 14 days must pass before receiving a cash refund after writing a check.
- If a credit card is used, then the refund will go back to the original card used; the card must be present.
- 6-month Manufacturer Defect on Boot returns will ONLY be exchanged or issued a store credit.
- THere is a 3-time maximum return policy per person on all returns and/or defects.
- Any Special Order Items that are canceled will be charged 50% of the original price. NO EXCEPTIONS!
- NO WORN OR WASHED MERCHANDISE WILL BE RETURNED OR EXCHANGED
-ONLY A STORE CREDIT WILL BE ISSUED FOR SALE ITEMS RETURNED.